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ITIL: Service Delivery
The Service Delivery disciplines focus on providing adequate support to users. Learn how the PacketShaper can be used to improve quality of IT services, make optimal use of existing network capacity, ensure continuity of IT services, monitor availability of links and applications, control IT expenses, and prevent security-related incidents.
Each of the following disciplines are covered:
Blue Coat will continue to support Packeteer customers based on active/current support agreements. Customers may obtain support for Packeteer products through the same mechanisms previously utilized.
Please see bluecoat.com/support/packeteer
for more detailed information.
Please see bluecoat.com/support/packeteer
for more detailed information.
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